Acer Technical Help
It was raining out, and I was just enjoying it from the corridor. Here the word “enjoy” will be an ‘injustice’, as I was left with no other options. In fact, I was just passing away the time, then I took out my Acer laptop to have some fun.


After navigating several online entertainment portals, I stopped at a site, which was looking quite amusing. I selected some video clips. But when I clicked the “play” button, I was aghast to see the error message, “Windows Media Player cannot play, burn, rip, or sync the file because a required audio codec is not installed on your computer.” I was quite disgusted at the moment.

I called up the Acer tech Support to fix the sound problem, fortunately, my call was picked by a technician, who took the responsibility, and installed the codecs remotely besides configuring the Media Player for automatic update of codecs.

In no time I was able to stream the rich media content; I thanked the Acer technical help , and paid for the service via my credit card. It was really brilliant support.

Well, you can take the charge as well, and perform the troubleshooting steps, as I did (with technicians’ help):
On the “Tools” menu, click “Options.”

Click the “Player” tab, click to select the “Download codecs automatically” check box, and then click “OK.”
Try to play the file. If you are prompted to install the codec, click “Install.”

In case of problems you may visit Acer technical help site or call on the Acer support number .

Comments (9)

On 15 December 2011 at 02:08 , stacie28 said...

A few months ago, I also had some sound issues with my Acer laptop. I was really disgusted at the moment! But, eventually I found the software club of Yuri Mintskovsky and it helped me fix my laptop. You were also very lucky to find that brilliant technician!

 
On 30 December 2011 at 22:19 , danishwali said...

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On 7 January 2012 at 00:01 , Peter Parker said...

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On 13 February 2012 at 23:18 , Ashksngh said...
This comment has been removed by the author.
 
On 21 February 2012 at 02:04 , wjames said...

Hi, Ticket Support Services really i also got some information regarding ACER and for me also that problem occur..

 
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On 23 February 2012 at 03:26 , danishwali said...

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On 27 May 2012 at 23:08 , pollostar said...

When ever who face this kind of problems so that time do not need to worry about this because this problem as usually created by system driver so just need to update a driver and that will help for Acer Support .

 
On 20 September 2013 at 05:56 , Sunrise PC Support said...

Thanks to you for sharing your experience which was related to the Acer Tech Problem....and you well said that Online Tech Support ,its very helpful for the Tech Customers who facing the technical issues with their Computers and laptops...i think they will relax now...congratulations to you and we really appreciate...