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| Acer Technical Help |
After navigating several online entertainment portals, I stopped at a site, which was looking quite amusing. I selected some video clips. But when I clicked the “play” button, I was aghast to see the error message, “Windows Media Player cannot play, burn, rip, or sync the file because a required audio codec is not installed on your computer.” I was quite disgusted at the moment.
I called up the Acer tech Support to fix the sound problem, fortunately, my call was picked by a technician, who took the responsibility, and installed the codecs remotely besides configuring the Media Player for automatic update of codecs.
In no time I was able to stream the rich media content; I thanked the Acer technical help , and paid for the service via my credit card. It was really brilliant support.
Well, you can take the charge as well, and perform the troubleshooting steps, as I did (with technicians’ help):
On the “Tools” menu, click “Options.”
Click the “Player” tab, click to select the “Download codecs automatically” check box, and then click “OK.”
Try to play the file. If you are prompted to install the codec, click “Install.”
Comments (9)
A few months ago, I also had some sound issues with my Acer laptop. I was really disgusted at the moment! But, eventually I found the software club of Yuri Mintskovsky and it helped me fix my laptop. You were also very lucky to find that brilliant technician!
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When ever who face this kind of problems so that time do not need to worry about this because this problem as usually created by system driver so just need to update a driver and that will help for Acer Support .
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