Troubleshoot Acer Laptop for Windows XP Repair
Acer Technical Support
Yesterday, I updated Windows XP. There were 13 updates in total. It had been last updated a day or two before. But I didn’t get an explanation for the blue-screen error displaying “STOP: 0x0000007B” which popped up today morning, when I turned on my Acer laptop in order to check official mails.

All I could do was to try with the Safe-Mode, and thankfully, it ran, I was chilled muttering ‘something is better than nothing’, then in a bid to get relevant solution to fix the Blue-screen error, I navigated through the Acer Technical Support. I came across a range of error messages, though I couldn’t get the one I was looking for; but then one thing which I could conclude ‘it was something related with the driver conflicts’.

I went through the privacy policy and all that matters for being an Acer customer. Then I got the Acer number displaying under the Contact tab of the site, and dialed it. In no time it was entertained and I came across a technician who was ready to assist. Initially, he took some detail regarding the system configuration, and then instructed me to perform Windows XP Repair. I received an article that read as:

• Did you just install or make a change to a hard drive controller? If so, it could be a probable reason behind the STOP error. Undo the change and test for the 0x7B blue screen error.

• Startup with Last Known Good Configuration to undo related registry and driver changes.

• Use System Restore to undo recent changes.

• Rollback hard drive controller device driver to version prior to your driver update.

• Verify that the hard drive is configured properly in BIOS. The STOP 0x0000007B error could occur if the hard drive settings in BIOS are incorrect.

• Viruses can also damage the master boot record (MBR) or boot sector, so perform a system scan to fix the error. Either use third-party software running on the system or take help from Microsoft Security Essentials.

I was fortunate enough to get the solution in the second step only. Really, it was good to call on the Acer Support number at the right time; it was a miraculous escape from the dreaded system error. You can rely on the solution offered too, I’m happy to share it.
Sunday, February 05, 2012 | Category: , , | 5 comments

How to fix Acer Laptop Sound Issues ?
Acer Technical Help
It was raining out, and I was just enjoying it from the corridor. Here the word “enjoy” will be an ‘injustice’, as I was left with no other options. In fact, I was just passing away the time, then I took out my Acer laptop to have some fun.


After navigating several online entertainment portals, I stopped at a site, which was looking quite amusing. I selected some video clips. But when I clicked the “play” button, I was aghast to see the error message, “Windows Media Player cannot play, burn, rip, or sync the file because a required audio codec is not installed on your computer.” I was quite disgusted at the moment.

I called up the Acer tech Support to fix the sound problem, fortunately, my call was picked by a technician, who took the responsibility, and installed the codecs remotely besides configuring the Media Player for automatic update of codecs.

In no time I was able to stream the rich media content; I thanked the Acer technical help , and paid for the service via my credit card. It was really brilliant support.

Well, you can take the charge as well, and perform the troubleshooting steps, as I did (with technicians’ help):
On the “Tools” menu, click “Options.”

Click the “Player” tab, click to select the “Download codecs automatically” check box, and then click “OK.”
Try to play the file. If you are prompted to install the codec, click “Install.”

In case of problems you may visit Acer technical help site or call on the Acer support number .
Tuesday, December 13, 2011 | Category: , | 9 comments